2020 was an extraordinary year in every sense of the word. As government organisations have adapted to accommodate the increasing needs and changing demands of UK citizens, how well will they adjust to new ways of working when the pandemic subsides? and what will the road to recovery look like for government departments in terms of the future environment, working life, digital priorities, and travel patterns?

This Research Review builds on survey responses from 233 decision makers within central and local government - including those in HR, Finance, Operations, Procurement and more - to understand government's future priorities.