Tata Consultancy Services (TCS) is a global supplier of IT, Business Process Outsourcing (BPO) and Consulting Services. These services, combined with our industry specific expertise and global implementation experience, are an enabler for transformation of public sector services. The drive to deliver better and more responsive services to citizens in an environment of spending cuts brings ever-increasing pressure to bear on public sector organisations to transform their operations. In this environment, fresh thinking, innovation and an assured approach to implementations is required to transform service delivery across both local and central government. We at TCS believe that we have the knowledge and expertise to offer local authorities solutions that can resolve these tensions, allowing local and central governments to maximise existing investments whilst improving systems and offering customers best practice service delivery and value for money.